Personnel
Resourcing
We provide skilled, values-led staff who are fully vetted, trained and ready to deliver safe, reliable services in sensitive and diverse environments. Our recruitment process alongside targeted training, ensures every individual has the professionalism, resilience and care needed to support residents and partners with confidence.
We match people to the specific needs of each contract, equipping them through tailored training and clear expectations. This approach enables us to deliver consistent, high-quality services every day, with teams who understand their role, take responsibility and work with integrity.
Catering And
Hospitality
We provide catering and hospitality services that offer safe, nutritious and culturally appropriate meals every day. Our teams prepare food with care, meet diverse dietary needs and uphold the highest standards of hygiene, food safety and service.
Working with trusted suppliers and specialist procurement partners, we source quality local ingredients, deliver value for money and maintain a sustainable, resilient supply chain. We create dining environments that are warm, respectful and inclusive, helping people feel comfortable and supported.
Facilities And
Maintenance
Our dedicated team provides 24/7, all year-round facilities and maintenance services to keep homes and shared spaces safe, habitable and well-managed. We carry out routine repairs, planned works and rapid emergency responses across a range of property types, including single homes, HMOs and larger accommodation sites.
We monitor compliance closely, ensuring regulatory and contractual requirements are met and that essential works are completed safely and with minimal disruption. By combining practical delivery with clear communication, we create stable, well-maintained environments where people feel secure and supported.
Wrap-around
Support
As leaders in this field, we have over 20 years’ experience providing support services, we understand the difference that consistent, person-centred help can make. Our wrap-around support gives our service users access to what they need to feel safe and secure in their homes.
We deliver tailored support that connects people to essential local services, healthcare, wellbeing resources and day-to-day assistance. By working closely with partners and adapting to each person’s circumstances, we help create the stability, independence and trust needed for people to thrive in their homes and communities.
Contact Mack Group
01242 250 846
info@mackgroup.com
St James House
St James' Square
Cheltenham
GL50 3PR